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Metropolis Conference. November 2001.  Dr. Elizabeth Mestheneos. SEXTANT Group.

 

Bridges and Fences: Refugee perceptions of Integration in the European Union Member States.  

In 1999 143 refugees were interviewed in all 15 EU Member States about their perceptions and experiences of living and integrating in the various host countries. The research was undertaken in the context of the ECRE Task Force on Integration[i] , funded by the EU,  and was concerned with good practice by NGOs and local and national governments in supporting refugee integration as one of the durable solutions. The research aimed at providing refugees with the opportunity of recounting their experiences of and difficulties in adapting and integrating, and the strategies they adopted, explicitly or unconsciously, in order to live and be accepted in the new host society. The results were illuminating for refugee policy, and the practices of NGOs and other supporting agencies, as well as illuminating the personal survival and dynamic integration strategies of refugees themselves. However in this presentation I will focus on experiences of initial reception and their implications for refugee integration..

Biographical interpretive methods[1], involving an open initial question to the refugee interviewed, followed by more traditional semi structured questions, was the basic method used. 10 interviews were conducted in the 15 Member States over a three month period, mainly by trained refugee interviewers using 18 different languages - whichever was the most comfortable and accessible to both the interviewer and interviewee.[2] Those interviewed had refugee status and had been living in the host society for at least two years. Responses were affected by  factors such as 1. personal characteristics and social background e.g. personality,  gender, age, education, family, religion, culture, 2. the length of time in the Member State, 3. the experience of initial reception as asylum seekers, and 4. the conditions facing them in the host country.

Initial Reception.

The period of waiting in reception camps or facilities for the award of refugee status was often an extended one. Though the focus of the interview was on integration in the host society, many refugees started by talking of the initial period when they applied for asylum and it can be assumed that what happened there influenced their subsequent attitudes to integration and adaptation 1. Safety.

 For some refugees gratitude to the host country and the overwhelming feeling of being safe, were emotions they still reported. The traumas of their past lives and going into exile are still uppermost in their minds and structure their responses. (I will be giving some quotations from refugees to illustrate what their responses were to issues). An  educated middle aged Peruvian man says: 

" When I arrived here, I first had a feeling of security, relief, peace in general, that permitted me to be calm in the first place, to be calm psychologically. I am grateful for this, I must be grateful"

An Afghani professional man describes his experiences in the Netherlands:

"Everything was new for me and I have experienced a lot of joyful happenings. I didn't confront any problems yet.

2.      The waste.

Many commented on their feelings of paralysis in the camps, of being unable to get on with their lives as they tried to recover from traumatic and painful experiences. The paralysis was the result of their lack of rights and status during the reception period, the length of time varying with the time period for recognition of refugee status, but also by the policies of Member States. When this period was a particularly negative refugee continued to talk about it long after, since it scarred their subsequent life and integration. A young Bosnian woman in Denmark tells of the lost years involved in seeking for asylum:

"It looks as if I never lived between my 26th and 29th years of age. I was 26 when I came and I was 29 when I got permission to stay but it seems as if someone gave me some sleeping pills and I slept for three years."

An educated Sudanese man in his  30's and living in Sweden tells the interviewer: 

"In the camp we did nothing, we only played cards and talked to each other. When we moved to the city we were given some money to take care of ourselves and we also started learning Swedish. After a while we lost interest because of the cold weather and the long period we had to wait for our status recognition". However the kindness of a Swedish refugee worker who took them on a picnic is still remembered after several years.

The waste of time while in initial reception centres in France is  commented on by a  man from the Cameroon:

"What struck me is the fact that during the procedure ( to get  refugee status) you are not allowed to do anything. I lived with a small allowance and small illegal jobs. Being a painter I sold my creations to survive".

3. Relations to host society-

The negative role of government reception centres for asylum seekers and refugees in promoting integration was commented on wryly by a Hutu man from Ruanda living in Austria:

"I think it is some kind of a joke. They call them integration houses and I have never met an Austrian inside the house except the staff. So what do they mean by integration? Integration between ourselves? I am sorry that I did not have the chance to learn anything about the Austrian culture during my stay in that integration house. All I have learned is the language but nothing about the culture, not even about the eating culture of Austrians".

The experiences of living in a reception hostel also housing runaway British girls confound the efforts of a young Sudanese woman to integrate;

 "I went to discos but it didn't actually give me a friendship with the people there. The people were from London, Europe, but it was difficult because the girls who were at the hostel were girls who had run away from their homes and they didn't have contact with their families. So even if I went to discos I didn't come across people that I could expect to respect me. " She still had no real English friends..

 

4. Language courses

Unless a refugee arrives already speaking the language of the host country s/he is faced by having to learn a new language. Refugees often speak several languages and are highly educated,. Which influences their perceptions on the quality of initial language tuition. A middle aged, educated Palestinian Christian  woman from Syria comments:

"I am sorry to say that the language training I received in Modling (Austria) was kind of elementary. it could help me survive for a couple of weeks but couldn't help me integrate myself into the society. The course, well the level was too low."

The illogical position of governments on language instruction for asylum seekers  was commented on a by Bosnian man, lucky enough to attend the first intensive training course organised in Denmark for Bosnians after recognition.

" I was lucky, most of the others I know and, other groups not only ours, they have problems because they had to wait for a long time to start the course, they are doing it very slowly, they are doing it once or twice a week and that is a bad idea....it is not enough to do it like twice a week or something. And that should be definitely done just after arrival. And if people don't stay in Denmark, what is the difference? It is better that they learn language and then leave than the opposite, not letting them learn language and then they stay."  

The consequences of not knowing the local language can be frightening - an Angolan in Ireland who could only speak French on arrival, says:

"I was exposed to physical and verbal provocation from local people and couldn't easily communicate because of language barriers."

5. Lack of information

For many refugees initial adaptation is particularly difficult when clear and accessible information seems absent. Though every Member State has developed information pamphlets and services, these do not always reach the refugee or else they did not know how to access the information. An educated Congolese man in the UK says how lucky he feels to be living there but :

"The problem is how to get access to the refugee society, you must know what services are available for you before you ask for help. ..You have to spend a lot of time to ask questions and sometimes you are humiliated because many people do not like to answer when they hear you are a foreigner. Imagine those who don't speak the language, it was very difficult for me to find out about the services available".

These insights from refugee perceptions are useful in terms of policies and practices for those involved with setting up and running reception facilities. I would like to underline some other findings from the refugee perceptions research which need to be born in mind in relation to reception and integration..

A. Common to many was the feeling that coming to another country means starting from the beginning again. An educated Somali woman points out there is:

" the harsh reality. You are like a small child, starting all over again."

However these are not children but mature adults who have to be helped to learn in ways that are suitable for adults.

B.  The shock of being in a different culture, sometimes for the first time. This does not relate to education but to central values and the fact of not having experienced Western cultures and society.

An educated Tunisian man says:

 "I am a Moslem and I practice it. There are things that are very important for me to be calm. I've found many people with different cultures and different behaviour. I am a bit shocked by this contact even though I know that it is a rich experience to know about other cultures."

Cultural differences may also be experienced in a positive way. An educated Iraqi Christian woman tells us that the change of culture posed no problems to her :

"since I didn't like the customs of my society very much".

Within Europe there are also differences in values, styles of communication and culture - some refugees found the individualism and stress on privacy in Northern Europe in strong negative contrast with their own societies, that tend to place a high value on sociability.

 

C. Deprivation of autonomy- The developed European social welfare systems, excluding the Southern Member States, provide extensive support to refugees and others excluded from the labour market, but this contrasts strongly to the societies where refugees originate and often makes them feel demeaned. A young married Sudanese woman whose husband is studying at a Swedish university and receives both a scholarship and social assistance tells us:

 " In my tradition it is not good to depend on others for living. He is a young man, he has to work, he told me he looked everywhere unsuccessfully. After a year I discovered that all foreigners are like that. and gradually I got used to that. I feel like it's  begging. In fact it is not different from asking people on the streets"

A Bosnian Moslem woman in Denmark for 7 years gave details about the initial reception period living on a boat for 17 months and waiting for refugee status:

"  All that time I had the feeling that the Red Cross fed me, and that made me feel bad. I felt like I was a beggar and I thought I have to find out some way to earn money. In a way I forgot about my education from my country, even though I had good education but I did not have any kind of prejudice I tried to find any job just because I did not want to get money from the Red Cross".

Bureaucratic procedures and inflexibility, over generosity and enforced dependency act to inhibit initiatives by refugees to become independent.

 

            D.  Loss of social status- the disproportionate representation of refugees from well educated middle and upper backgrounds, particularly in some Member States, affects refugees' expectations of integration. However many are effectively expected to start from the bottom again and some to not adjust to their loss of social status. A university trained Albanian young woman, talked about confronting  the pressures of being Albanian in Italy:

"I don't want to deny that during those first days we were treated very well. Humanity is -the best word... .. I don't want to think I am a foreigner, refugee, all the names they give to foreigners here in Italy. I don't have to think I am this and I am not worth anything. I put myself on the same level as the Italians. I have to struggle, I have to find my way, I have to find what I was once."

Economic dominance, residual colonial attitudes and refugee dependency can bedevil the attitudes of many people in the host society,.

Initial reception is the critical point where the right kind of support and help will help ensure successful integration for refugees.



[1] Rosenthal G. M. Kohli, M., .Schutze F., Fischer-Rosenthal W)

[2] Two interviews (the first and the "best") were fully translated into English, unless they were already available in English, Greek or French..



[i] The ECRE Task Force on Integration was a consortium of seven non-governmental organizations working under the auspices of ECRE - (European Council on Refugees and Exiles) which is also responsible for policy development. The partners in the Task Force and their areas of responsibility are as follows: the British Refugee Council - Employment, the World University Service - Education, the Italian Refugee Council - Health,  the Dutch Refugee Council - Housing, the Greek Council for refugees - Community & Cultural Integration, France Terre d' Asile - Vocational Training, the Flemish Refugee Council - Coordinating Secretariat.